Erin Mikail Staples (she/her/hers)
Developer Experience and Education
Brooklyn, New York
Profile
Developer Experience + Education professional with a strong track record of designing and delivering intuitive developer workflows, onboarding journeys, and embedded learning within technical products. Skilled at identifying friction points, translating developer feedback into actionable improvements, and collaborating across product, engineering, and content teams to drive adoption and engagement. Passionate about enabling developers to build confidently and effectively by reducing complexity, magnifying clarity, and scaling education at depth.
Key Skills & Tools
- Developer Education & Onboarding Strategy
- Curriculum Design, Modular Content, Embedded Learning
- Technical Writing, Tutorials, Workshops, Deep Dives
- APIs · GraphQL · REST · SDK & CLI Development
- Agentic & Retrieval-Augmented Generation (RAG) System Design (e.g., Langflow, Mastra)
- AI Workflows · Agent-based Tooling · Vector Databases · Memory/Tool Chains
- Developer Tooling & Frameworks: JavaScript · TypeScript · Node.js · Python · SQL
- Version Control & Development Workflow: Git · Open-Source Contributor & Maintainer
- Documentation & "Docs-as-Code" systems: Markdown / MDX pipelines · CLI-first content workflows
- User Experience & User Research: UX Design, Developer Feedback Loops, Community-Driven Insights
- Analytics, Learner Metrics, Feedback Loops, A/B Testing
- Cross-functional Collaboration (Product · GTM · Engineering)
- Mentorship & Editorial Governance
- AI-Assisted Content Generation & EdTech Tooling
- Tools & Platforms: LMS / Internal Learning Platforms · Analytics Platforms · Developer Platforms
Professional Experience
Galileo.ai
- Lead the design for education assets around observability and evaluation tooling for AI agents and LLMs to detect drift, hallucination, and edge conditions in production.
- Created 6+ interactive tutorials and SDK examples demonstrating Galileo integrations across frameworks such as Mastra.ai, LangChain, Vercel AI SDK, Goose (Block), MCP, Pinecone, and Weaviate.
- Led the migration of SDK versions, updating all public tutorials, assets, and documentation resources.
- Implemented automated doc-quality tests (grammar, style, known failpoints), reducing manual review time.
- Facilitated recurring developer feedback sessions that informed over 15+ product fixes/enhancements and improved issue-resolution speed by 30%.
- Partnered with organizations including NVIDIA, CrewAI, Stripe, Mastra.ai, Daytona, Block, AWS, and Google Gemini to co-author examples and strengthen technical partnerships.
- Represented Galileo at major industry events (NVIDIA GTC, Google Next, AI Engineer Fest, MCP NYC, HackNight), reaching over 10K developers and expanding community engagement.
LaunchDarkly
- Translated developer insights into actionable product feedback, influencing roadmap priorities and experimentation features.
- Authored 19+ blogs and tutorials on AI, experimentation, and feature management (launchdarkly.com/blog/author/erin-mikail-staples), driving growth in developer-site traffic.
- Delivered technical sessions at AWS re:Invent, KCDC, PyData NYC; KCDC talk rated 4.65/5 and repurposed for internal enablement.
- Created the Guide to Experimentation, among LaunchDarkly's top-performing resources, improving onboarding completion.
- Served as speaker coordinator and content curator for the first in-person Galaxy Conference (2,000+ attendees, speakers from AWS, Google, OpenAI, and PlayStation).
- Rebuilt the Talking Ship Workshop, now LaunchDarkly's flagship developer-education experience, reducing onboarding time.
New York University (Studio 20 Graduate Program)
- Taught graduate courses in media product development, web technologies, and agile methods.
- Mentored students through thesis development, managed alumni and partner networks, and coordinated guest lectures with media organizations (Google, BuzzFeed, The Intercept).
HumanSignal
- Led community development and educational programming for data science, ML, and developer audiences.
- Designed workshops, content, and community engagement to drive adoption of platform tools.
Laugh Dammit, Comedy
- Produced and hosted the Laugh Dammit Comedy Series, wrote original material, curated open mic nights, and managed event operations.
Erin Mikail (Self-Employed / Consultant)
- Worked with clients across agencies, nonprofits, and authors to design content strategy, product and community growth, and branding.
- Built content workflows and systems, designed user engagement programs, and advised on adoption strategies.
No Code Ops
- Advised on community onboarding, beta workflows, internal tools, and content creation strategies for the Switchboard product.
- Built Airtable scripts, audited processes, and coached adopters in no-code and low-code environments.
Orbit
- Scaled community from ~7,000 to 30,000+ members (+327%) while maintaining high engagement.
- Built and led educational offerings including workshops, cohorts, and office hours (83% of participants were users or prospects).
- Organized two community conferences (Community Camp and Nexus) with 2,000+ attendees; led content curation and speaker management.
Education
New York University
University of Nevada, Reno
Graduate Special, Sociology & Educational Leadership
Certifications
- Level 1 & Level 2 Coaching Certification, American Swim Coaches Association
- Red Cross First Aid / AED / Lifeguarding Certification
- Google Mobile App Analytics Fundamentals
- Google Digital Analytics Fundamentals
- Google Analytics Platform Principles
- Safety Training for Swim Coaches
Awards & Honors
- Top 1% Writers & Readers on Medium.com (Dec 2016)
- Silver Addy Award, AAF Reno (Mar 2016)
- Silver Addy, District 14 Regionals (Apr 2015)
- Gold Addy Award, Reno (Mar 2015)
- All Mountain West Community Service Team (2015)
- Best in Show – David's Tea Campaign, UNR Creative Showcase (2014)
Projects & Public Engagement
The Sham Podcast (Dec 2019 – 2021)
Co-created and host a conversational podcast on culture, life, and identity.
Erin For Tech Newsletter (Sep 2019 – 2021)
Weekly commentary on tech trends, digital strategy, and ethics; maintains ~50%+ open rate.